Policy & Guidance

Clear policies and instructions to staff are vital for the uniform and correct application of customs rules and procedures. Crown Agents had a dedicated advisor, working with the Bulgarian Customs Agency, to develop instructions for staff in key areas. A number of books were published, covering areas such as:

anti-smuggling
intelligence
internal fraud
duty deferment
economic regimes and
temporary importations.

News

Farewell to John Brown (1954-2011)
It is with enormous sadness that Crown Agents has to report the death of our friend and colleague, John Brown. John died in Angola, where he was...

CA Macedonia: Revenue Risk Management Workshop
CTF Director for Customs and Trade Facilitation, Steve Brady, visited the region in October. His trip included three countries: Bulgaria, Kosovo...

Crown Agents Submitted to the Minister of Finance the Final Report on the Programme for Modernisation of the Bulgarian Financial Administration
Crown Agents submitted to the Minister of Finance the Final Report on the Programme for Modernisation of Bulgarian Financial Administration, which...

Crown Agents’ Recommendations Provide Opportunities for Further Benefits to Bulgaria Beyond the End of the Consultancy Contract
At the final stakeholder committee meeting, Crown Agents confirmed that is now preparing a master schedule of more than 350 recommendations, made...

Crown Agents Supports Operational Activities of Bulgarian Revenue Authorities Aimed at Enhancement of State Revenue Collection
Crown Agents supported a number of operational activities of Bulgarian revenue agencies, carried out during the last month in order to enhance state...